At Yardstick, we don’t just make software…
We make software to facilitate online training and testing for millions of users across the globe.
We make software for millions of learners to gain new skills and knowledge through online courses and training programs, and showcase their level of competency through online tests (maybe even leading to a new credential).
By 2025, we want our software to impact 1 billion verified learners – want to help make it happen?
We’re looking for our next Yardsticker…
Your strong communication skills combined with your love of technology make it easy for you to guide people through the nuances of new software.
You have active listening skills and problem-solving abilities that allow you to get to the root of a client’s issue and provide them a solution they need.
You are organized and able to keep track of multiple priorities and customers.
Yardstick has a brand-new opportunity for a tech-savvy relationship builder to join our team and ensure customer success for our training clients. The Customer Success Associate will provide a dynamic user experience to all of our training platform clients by providing front-line customer support and training, creating and maintaining the content for a user support knowledge-base (training documentation, webinars), rapidly responding to service tickets, finding creative and innovative support solutions, and engaging enterprise-level account client relationships.