ProTraining recognized for innovation and positive social impact
Winning a Brandon Hall Group Excellence Award
ProTraining, a leader in innovative online Mental Health and De-escalation Training, won a coveted Brandon Hall Group Gold Award for Excellence in the Learning category – Best Advance in Custom Content. Brandon Hall awards have been called the “Academy Awards” of Training.
ProTraining developed the program to increase the skills of first responders such as police officers to de-escalate potentially difficult situations, and to improve interactions with individuals who may have mental health issues.
“Winning a Brandon Hall Group Excellence Award means an organization is an elite innovator within Human Capital Management.” Rachel Cooke, Chief Operating Officer of Brandon Hall Group and head of the awards program.
In addition to celebrating innovation in the Human Capital Management field, this award category also recognizes the positive impact of the HCM training on business and performance outcomes.
Dr. Yasmeen Krameddine is post-doctoral fellow in the Department of Psychiatry at the University of Alberta and subject matter expert for this online course. According to Yasmeen, it’s “vital that learners are able to identify and practice key skills in de-escalation, positive communication, and empathy.” That’s why ProTraining was designed to focus on the active use of skills throughout the training. They worked with Yardstick Instructional Designers to frame all of the learning objectives around the skills and behaviours officers need to call on in the field, reinforcing lessons learned with interactive simulations to ensure this transfer from training to practice actually happened.
ProTraining created scenarios using first person video, audio clips from individuals with both mental illness and police interactions, and interactive eLearning components. These realistic scenarios showed what officers experience everyday and displayed how interactions can go poorly and gave them the chance to learn and try new techniques to improve outcomes.
Says Krameddine, “Officers interacting with the public need specific skills to decrease the risk of negative outcomes. Our online training offers a unique, engaging and interactive way to not only inform officers about useful skills, but also to practice these skills.”
Learn more about ProTraining online and in-person courses.
Learn more about Brandon Hall Group.